Terms and Conditions

Payment

All orders must be accompanied by Cheque, Postal Order or Bankers Draft (a/c payee only), drawn on a British Bank and made payable to HORSEBOOKS.

Goods will be despatched promptly on clearance of payment.

Postage & Packing

In response to customer feedback we have introduced a flat rate / item for all postage and packing.

UK – £3.35 / item
Outside of UK – £6.00 / item
All orders are sent by First Class Royal Mail post. Please contact us if you wish to arrange for other delivery services.

www.horsebooks.co.uk is pledged to the highest levels of customer service and fair dealing. All items offered for sale are subject to our guarantee of fair dealing, in addition to your statutory rights.

Condition of Goods

Much of our catalogue is made up of second-hand and antiquarian items, the vast majority of which are in good or excellent condition.

After much consideration, we have decided to omit a comprehensive description of each item’s condition – experience suggests that use of the traditional booksellers’ shorthand to indicate condition is not helpful to the general public.

Customers who are familiar with the terms and standards of ‘trade’ descriptions, or have specific requirements, are asked to include such information with their order.

We welcome direct contact with our customers to establish requirements, and will always be happy to assist with any query.