Payment
All orders must be accompanied by Cheque, Postal Order or
Bankers Draft (a/c payee only), drawn on a British Bank
and made payable to HORSEBOOKS.
Goods will be despatched promptly on clearance of payment.
Postage & Packing
In response to customer feedback we have introduced a flat
rate / item for all postage and packing.
UK - £ 3.35 / item
Outside of UK - £ 6.00 / item
All orders are sent by First Class Royal Mail post. Please
contact us if you wish to arrange for other delivery services.
www.horsebooks.co.uk is pledged to the highest levels of
customer service and fair dealing. All items offered for
sale are subject to our guarantee of fair dealing, in addition
to your statutory rights.
Condition of Goods
Much of our catalogue is made up of second-hand and antiquarian
items, the vast majority of which are in good or excellent
condition.
After much consideration, we have decided to omit a comprehensive
description of each item's condition - experience suggests
that use of the traditional booksellers' shorthand to indicate
condition is not helpful to the general public.
Customers who are familier with the terms and standards
of 'trade' descriptions, or have specific requirements, are
asked to include such information with their order.
We welcome direct contact with our customers to establish
requirements, and will always be happy to assist with any
query.
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